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Courses/Communication/Personal Communication

Listening Skills

At the end of the day, as a new or experienced communicator, there are THREE key things you can do to listen well and still be able to handle your leadership position.

Created byJason Teteak
4.6
(41 reviews)
BeginnerUpdated Dec 22, 2020
Listening Skills

What You'll Learn

check_circleRecognize how being in survival mode impacts your ability to listen and learn strategies to overcome it.
check_circleDevelop curiosity-driven communication skills to foster loyalty and understanding among team members.
check_circleLearn the foundational steps for creating a personalized Listening Action Plan to enhance communication effectiveness.
check_circleUnderstand the importance of empathy and focused attention in building strong workplace relationships.

About This Course

At the end of the day, as a new or experienced communicator, there are THREE key things you can do to listen well and still be able to handle your leadership position.

These three key things form the foundation for the agenda of this course

Module 1: Get Out of Survival Mode

When you’re in survival mode, you simply cannot listen very well.

Whether you are a new communicator or have been in a communication role for a long time, you can probably remember that time in your life when you were just trying to make ends meet or get your career or business off the ground...

...that’s survival mode.

Module 2: Put On Your Curiosity Hat

What makes somebody feel like he is working with a great communicator?

If your staff members say they love working for you, there’s likely a strong sense of loyalty there.

The real question may be:

What makes people loyal?

The answer is that people feel loyal when they feel understood.

Module 3: Develop A Listening Action Plan

You know you need to listen well to be a great communicator.

Let’s say you’re now out of survival mode; you’re relaxed and ready to listen.

You’ve got your curiosity hat on.

You know why you want to listen to someone.

You’ve walked into the room, and you’re focused on one person.

You’ve even complemented the person’s body language.

Your Instructor

Jason Teteak
Jason Teteak

Author, Keynote & TEDx Speaker, CEO Rule the Room

menu_book49 courses
star1,087 reviews

International Public Speaking Coach, TEDx Speaker and Best Selling author Jason Teteak has taught more than one million people how to flawlessly command attention and connect with audiences in their unique style. He’s won praise and a wide following for his original methods, his engaging style, and his knack for transferring communications skills via practical, simple, universal and immediately actionable techniques. Or as he puts it “No theoretical fluff”. Jason gained recognition at EPIC Systems in the medical software industry, where he was known as “trainer of trainers of trainers.” He has developed more than fifty presentation and communication training programs ranging in length from one hour to three days that serve as the basis for The Rule the Room Method. In 2014 thru 2019 he was named #1 Best Selling coach on Public Speaking and Training for his on-demand video teaching tools that quickly took off for over 1 million online students around the world. Teteak has flipped the model and changed the approach to great Public Speaking, Presenting, and Training for even the most seasoned veterans. His book, Rule the Room: A Unique, Practical and Comprehensive Guide to Making a Successful Presentation, was published in 2013. He has developed more than fifty presentation and communication training programs ranging in length from one hour to three days that serve as the basis for this unique, practical, and comprehensive resource. 

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.6
Student's Choice
41 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.