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Courses/Human Resources/Workforce Planning and Talent Management

Leverage the Power of Generations

Learn how to harness the generations

Created byLaura Goodrich
4.5
(30 reviews)
IntermediateUpdated May 18, 2025
Leverage the Power of Generations

What You'll Learn

check_circleLearn that our assumptions about the generations are not always correct.
check_circleChoose to see our differences among the generations as opportunities not challenges.
check_circleLearn to be curious, be respectful and find common ground through a common experience.
check_circleUnderstand that everyone has something to learn and something to teach, no matter their generation.

About This Course

The modern workplace is one of vast generational diversity. But you already know that. By this point, you've seen how millennials communicate, you've seen how a boomer likes to work. However, it's likely you've been a bit concerned too. Is this generational diversity a problem? Regardless of age, everyone in the workplace has something to learn and something to teach. So, yes, that means that a newly minted millennial employee can easily help a veteran baby boomer and vice versa. Think of it this way: it's an opportunity, not a problem.

This program, brought to you by Global Workforce Innovator Laura Goodrich, demonstrates how these generations can be brought together seamlessly for better coexistence and collaboration. With a wide variety of generations successfully working together, innovation and unbridled creativity is bound to follow.

Learning Objectives

By the end of this course, participants will be able to:

  1. Recognize the distinct communication styles, work preferences, and values associated with different generations in the workplace.
  2. Reframe generational diversity as an opportunity for mutual learning and collaboration rather than a source of conflict.
  3. Identify strategies for bringing together employees across generational lines to improve coexistence and teamwork.
  4. Apply approaches that leverage the strengths of each generation to drive innovation and creativity in the workplace

Your Instructor

Laura Goodrich
Laura Goodrich

Expert in Transformation and the Future of Work

menu_book4 courses
star216 reviews

Laura Goodrich is an expert on Transformation and the Future of Work. She has over 20 year of experience as an executive coach and is recognized by Thinkers 360 as the top 20 thought leaders in Transformation, Future of Work, Risk Management, Change, Culture and Technology. Her global perspectives on workforce dynamics and change have earned her the reputation as someone who can create positive outcomes in even the most challenging workplace dynamics. She is recognized as the 10 Most Inspiring Businesswomen to Watch in 2020

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.5
Student's Choice
30 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.