Build Trust, Inspire Teams, and Achieve Outstanding Results Through Emotional Intelligence and Compassionate Leadership.
Leading with Empathy is your roadmap to becoming a more compassionate, inspiring and effective leader. This course provides practical, actionable strategies for addressing core leadership challenges - building trust, fostering collaboration, resolving conflict, and driving team success - all through the lens of empathy.
With lessons grounded in real-world leadership principles, this course will equip you with insights and tools to create meaningful connections, motivate your team, and achieve outstanding results.
Whether you're an experienced leader or just beginning your leadership journey, you'll gain the confidence and skills to lead with authenticity and purpose while transforming your workplace culture.
Why choose this course?
Who is this course for?
Leadership is an ongoing journey of growth and self-discovery. This course will equip you with the habits, insights, and tools to lead with empathy, build stronger teams, and achieve impactful results.
Leadership Consultant, Coach & Trainer. Blending success with well-being. Co-creating.
Nancy works with professionals and leaders who carry significant responsibility and continue to perform well, even as the internal cost of that performance quietly increases. Her work focuses on the hidden relationship between chronic pressure, nervous system capacity, and sustainable performance. Rather than approaching stress primarily as a mindset or time-management issue, she helps people understand how prolonged activation affects focus, emotional regulation, decision-making, communication, and connection long before anything visibly breaks down. Drawing on her background in quality management, leadership, coaching, and extensive training in stress and nervous system regulation, Nancy combines practical insight with a bottom-up perspective on human functioning. She is the creator of Balanceâ„¢ - Sustainable Performance, a framework that helps professionals recognise declining capacity early, restore the foundations of sustainable performance, and remain effective without relying solely on compensation and pushing through. Nancy lives in Belgium and works internationally through online programmes.
Corporate Trainer, Consultant and Coach
As a leadership and habits coach and consultant, Virginia helps her clients get better results in work and in life by providing interactive learning experiences on topics such as: - Empathic Leadership - Intentional Work Culture - Happy and Productive Teams - Crucial Communication - Continuous Learning - Tiny Habits, with Big Results She uses proven tools and methods to create sustainable change, based on the latest behavioral science and adult learning research. She has extensive experience working with a variety of organizations across industries and countries, and can help you solve problems, strategically and creatively. https://virginiagunncoaching.com/
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
