This course will make you feel more confident by giving you the tools and mindsets required to successfully manage and lead others through difficult situations
This course equips managers and leaders with essential tools and mindsets to confidently guide their teams through times of crisis and change. Whether facing a recession, pandemic, or other challenges, you’ll learn how to keep your team focused, motivated, and productive while managing your own stress.
You will explore how employee experiences impact business outcomes, use vision and values to anchor your team, build trust, overcome resistance, and maintain your own energy to lead effectively.
Double-certified HR expert with a focus on business results
Amanda Hudson is a double-certified HR professional (CHRL & GPHR), with a Master's in Business Administration. She is the founder of A Modern Way to Work, a people management and problem-solving focused consultancy; where she works with clients across industries including teams at Indigo and Nike. Amanda had a decade long career in higher education, teaching HR at a number of post-secondary institutions and running the School of Business Management and Centre for Human Resources at Ontario's largest college. Her courses are rooted in tangible take-aways which professionals can begin applying immediately.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
