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Courses/Leadership/Leading in a Crisis

Leading in High-Stakes Environments

Master the art of adaptability, mission-based leadership, and maintaining composure when the environment is against you.

Created byAdam Mendlerworkspace_premium
5.0
(1 reviews)
BeginnerUpdated May 4, 2026
Leading in High-Stakes Environments

What You'll Learn

check_circleApply the concept of commander's intent to empower teams in distributed operations.
check_circleCultivate a culture of agility and flexibility by moving away from micromanagement.
check_circleDevelop strategies for maintaining team morale and physical well-being during prolonged crises.
check_circleAnalyze leadership styles to identify effective practices for inspiring loyalty and competence.
check_circleImplement reflective practices to continuously improve personal leadership effectiveness.

About This Course

Navigating crises, extreme pressure, and profound uncertainty requires a unique caliber of leadership. This course explores the critical dynamics of guiding teams through volatile situations where every decision carries significant consequences. It delves into the psychological and strategic elements of high-pressure leadership, offering a deep examination of how leaders maintain composure, adapt to rapid change, and communicate effectively under intense scrutiny.

The curriculum covers the anatomy of high-stakes environments, analyzing the mechanisms behind risk mitigation, crisis management, and the preservation of team resilience. Through an exploration of complex scenarios, the course provides a comprehensive overview of the frameworks necessary to foster unwavering trust, navigate ambiguity, and drive decisive action when the margin for error is non-existent.

Your Instructors

Adam Mendler
Adam Mendler

Motivational & Leadership Speaker

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star1,631 reviews

Adam Mendler is a nationally recognized authority on leadership, renowned for his unique ability to deliver perspective-shifting insights shaped by interviewing more than 500 of America’s most successful leaders. The creator and host of the top-rated business and leadership podcast Thirty Minute Mentors, Adam regularly elicits insights from America's top CEOs, founders, athletes, celebrities, and political and military leaders. A keynote speaker to businesses, universities, and non-profit organizations, Adam has written extensively on business and leadership, having authored more than 70 articles published in major media outlets including Forbes, Inc., and HuffPost. A Los Angeles native and lifelong Angels fan, Adam teaches graduate-level courses on leadership at UCLA, serves on the board of UCLA’s Master of Applied Statistics & Data Science program, is an emeritus member of USC’s Board of Governors, and is an advisor to numerous companies and leaders.

Karen Gibson
Karen Gibson

Lieutenant General (Ret)

Lieutenant General (Ret.) Karen Gibson has nearly 40 years of experience in intelligence, cyberspace, and security roles, culminating her military service as Deputy Director of National Intelligence at the Office of the Director of National Intelligence, where she led national-level space and cyberspace portfolios. She previously served as Director of Intelligence for U.S. Central Command, where she wielded national and defense intelligence assets to support national security objectives and military operations in the U.S. Central Command region; Director of Intelligence for Operation Inherent Resolve, the multinational coalition to defeat the Islamic State in Syria and Iraq; and as Deputy Commanding General for U.S. Army Cyber Command, where she designed and built U.S. Cyber Command’s first functional Joint Force Headquarters-Cyber for synchronizing offensive and defensive operations in cyberspace. Ms. Gibson also led intelligence operations centers in Iraq, Afghanistan, Korea, and East Africa and taught at Georgetown University for two years. Following the January 6, 2021, attack at the U.S. Capitol, Ms. Gibson was asked to serve as U.S. Senate Sergeant at Arms, where she worked across the legislative and executive branches to rebuild the Capitol’s security programs and restore faith in the Senate’s security. She was responsible for personal, physical, and cybersecurity in the Capitol and Senate buildings and in 450 Senate offices nationwide; managed the Senate’s emergency, life safety, and continuity of government programs; and was responsible for the Senate’s technical communication and cybersecurity, as well as a broad array of installation support services for the Senate community.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

5.0
Student's Choice
1 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.