This course outlines the skills and management solutions to be become both personally proficient and to masterfully lead teams through change in positive, high-impact ways.
Fast-paced growth and change in organizations can be challenging. Organizations taking on simultaneous, high volume change often experience confusion, chaos and operational mishaps. This course outlines the skills and management solutions to be become both personally proficient and to masterfully lead teams through change in positive, high-impact ways.
Strategy Facilitation, Coaching and Education
Donna Hamlin, Ph.D. “Much wisdom comes from the wacky side of life. Amid humor often lies the solution.” Donna brings fresh solutions to solve all sorts of people challenges. Using her core competencies of listening, imagination, strategic thinking and understanding about how people think, she helps clients with creative way to build competency, resolve issues and be successful. Examples of her work include: facilitating strategic planning retreats for senior executive teams in more than thirty companies spanning two dozen industries, coaching senior executives to help them exercise thought leadership and improve personal performance, developing marketing and global positioning plans for corporate and product brands, and redesigning human resource functions to meet strategic shifts of companies. She’s designed and managed major culture change processes for three corporate mergers and expansion plans. Prior to her CHROs role, she founded and managed Hamlin Harkins, Ltd., an international consulting firm with a successful track record for client support in strategy, change management and human performance management for companies in more than 48 countries. In the past, Donna served as Senior Vice President of Strategic Change, Executive Planning and Leadership Development for CitiGroup’s Associates First Capital Corporation, and as Vice President for Human and Organizational Performance for Texaco, Inc. As the senior executive strategist there, she was responsible for the design and deployment of systems and strategies to improve individual and team performance within key business units for 27,000 employees. Dedicated to continuous learning, she has taught graduate level students in management, marketing and entrepreneurship for three decades, as her passion is to prepare students with her applied learning method. Active in corporate governance, she is certified in global governance by Harvard University and serves as independent board director at Daily Pay, In
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
