A Guide to Practical Skills
Do you need to lead one-on-one meetings in your workplace? Whether you're a manager, team lead, or mentor, these conversations are essential for building trust, aligning goals, and supporting individual growth. But to be truly effective, one-on-one meetings must be both comfortable and productive for everyone involved.
This course will give you the tools to plan, lead, and follow up on one-on-one meetings with clarity and confidence. You’ll learn how to create a safe, open space for communication while making sure each meeting delivers value. Whether you're addressing performance, setting goals, or checking in regularly, you'll walk away with a practical framework for success.
Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
