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Courses/Leadership/Leadership Skills

Leadership Foundations: Mastering Trust in your Team

Unlock your Leadership Potential to become an Effective and Inspirational Leader by Mastering Foundational Elements

Created byNancy Mouton
4.8
(98 reviews)
BeginnerUpdated May 3, 2024
Leadership Foundations: Mastering Trust in your Team

What You'll Learn

check_circleThe Fundamentals Characteristics of the Trusted Leader & The Fundamentals of Building Trust in your Team
check_circleThe Emotional Experience Timeline and what typically happens in conversations
check_circleA roadmap to build Trust and Psychological Safety in your Team
check_circleCommunication - Trust and mistrust in conversations, the General Principles of Communication & the Conversational Intelligence Matrix
check_circleThe Benefits of a Cohesive Group and Ways to Implement your new learnings.

About This Course

Mastering Leadership Foundations: Building Trust

Transform into an Inspirational Leader by Mastering Trust and Foundational Leadership Skills for Team Success 

Are you facing these challenges:

  • Lack of cohesion and frequent conflicts within your team.
  • Difficulty in achieving collaborative goals due to mistrust among team members.
  • Low team morale and engagement stemming from an absence of trust.
  • Experiencing resistance or pushback from team members.
  • Difficulty in inspiring and motivating the team due to a lack of trust.
  • Reluctance from team members to share ideas or feedback.
  • Inability to achieve desired outcomes or meet targets due to trust issues.
  • Loss of client trust and satisfaction due to internal trust issues reflecting outwardly.

If you answered "yes" to any of these questions, this course is designed for you.

Course Description: Unlock your leadership potential with our expert-led course designed to help you become an effective and inspirational leader. Join seasoned leadership experts Gordon MacArdle and Nancy Mouton as they guide you through mastering foundational leadership elements, with a core focus on building trust—an essential component of all successful leaders.

This comprehensive course is perfect for you. Embark on a journey with us to master the art of effective leadership with a focus on trust.

What will students learn:

  • The Emotional Experience Timeline and what typically happens in conversations
  • A roadmap to build Trust and Psychological Safety in your Team
  • Communication - Trust and mistrust in conversations, the General Principles of Communication & the Conversational Intelligence Matrix
  • The Benefits of a Cohesive Group and Ways to Implement your new learnings.

Requirements:

No experience needed

Who is this course for:

  • This course is for anyone who is a leader, manager, coach or responsible for a group.
  • Aspiring Team Leader: you have recently got promoted to a team leader position and are eager to succeed in your new role. You recognise that building trust with your team is crucial for achieving team goals and fostering collaboration. However, you lack experience in leading others and need some guidance on how to establish trust-based relationships.
  • Emerging Leaders: you are a professional who recently transitioned into a leadership role and you lack practical experience in managing and leading others. You want to learn the essential principles of building trust from the start.
  • Mid-level & Senior Managers: you are a mid-level manager in an organisation. You have been in a leadership role for a few years and have successfully led a team. However, you have noticed at times some trust issues within your team. You want to address the trust gaps within your team and restore a healthy working environment. You believe that enhancing trust will result in improved collaboration, better decision-making, and higher employee engagement.
  • Senior Executives: you are a senior executive. You have extensive leadership experience and have held executive positions for several years. You recognize that trust is a critical factor in driving organizational success. You want to reinforce trust at all levels of the organization and create a culture where trust is valued and nurtured. You also want to explore advanced techniques to foster trust among senior leadership, cross-functional teams, and external stakeholders.

What We Will Discover Together:

  • Joint Exploration of Foundational Leadership Skills: Dive into the essence of leadership, understanding its impact as a united group of learners and facilitators. Co-create knowledge where every contribution shapes our collective understanding.
  • Co-Creating Trust: Practice establishing and maintaining trust within our learning community. This segment is an interactive exploration of trust, valuing your insights and experiences.
  • Shared Practical Application: Engage in exercises that are opportunities to learn and grow together.
  • Collaborative Problem Solving: Discuss and discover solutions to real-world problems, rooted in shared experiences and diverse perspectives.

Course Structure:

  • Duration: 1 hour 45 minutes.
  • Modules: 7 interactive and engaging modules.
  • Exercises: Practical exercises for immediate application

Meet Your Instructors:

  • Gordon MacArdle: 24 years of expert leadership experience, published author on leadership dynamics, and a noted trainer and consultant.
  • Nancy Mouton: Over 20 years of experience in training leaders in production and quality, known for her effective coaching and problem-solving skills.

Enroll Now! Join us in this leadership training and start your journey to becoming an impactful and inspirational leader. Your team, and your future self, will thank you.

Your Instructors

Nancy Mouton
Nancy Mouton

Leadership Consultant, Coach & Trainer. Blending success with well-being. Co-creating.

menu_book9 courses
star828 reviews

Nancy works with professionals and leaders who carry significant responsibility and continue to perform well, even as the internal cost of that performance quietly increases. Her work focuses on the hidden relationship between chronic pressure, nervous system capacity, and sustainable performance. Rather than approaching stress primarily as a mindset or time-management issue, she helps people understand how prolonged activation affects focus, emotional regulation, decision-making, communication, and connection long before anything visibly breaks down. Drawing on her background in quality management, leadership, coaching, and extensive training in stress and nervous system regulation, Nancy combines practical insight with a bottom-up perspective on human functioning. She is the creator of Balance™ - Sustainable Performance, a framework that helps professionals recognise declining capacity early, restore the foundations of sustainable performance, and remain effective without relying solely on compensation and pushing through. Nancy lives in Belgium and works internationally through online programmes.

Gordon MacArdle
Gordon MacArdle

Management & Leadership Consultant & Trainer, Business Growth, Organisation & Business Development, Workplace Wellbeing.

About Gordon MacArdle: I am Gordon MacArdle, a seasoned Senior Management Professional with a flair for transforming businesses and nurturing leaders. My journey in the corporate realm began over two decades ago, and since then, I have honed my skills in leadership, strategic planning, business development, and coaching. Holding an MBA and a Bachelor of Business Studies Degree, along with certifications in various business disciplines, my academic background is as robust as my professional endeavours. At Rocas Training & Business Development, where I serve as the Director & Lead Consultant, my focus lies in steering businesses towards unparalleled growth. I specialize in crafting bespoke growth strategies, mentoring business owners, and have trained over 700 individuals in entrepreneurship. My expertise in securing lucrative contracts and leading successful tenders in the public procurement sector underscores my strategic acumen. Previously, as the Group Head of Commercial Business at Oxigen Environmental and Sales Director at McIntyre Group, I drove significant revenue growth and operational efficiency. My tenure at Wurth Ireland Ltd as Country Division Manager was marked by innovative sales strategies and a deep dive into customer management, resulting in substantial profit increases and market expansion. An integral part of my professional journey includes an international assignment with the Wurth Group, where I explored new market potentials across various countries. This experience enriched my global business perspective and enhanced my ability to navigate diverse business landscapes. As a certified business coach, I am passionate about imparting knowledge and skills. My leadership style is a blend of inspiration and practicality, focusing on building high-performing teams and driving operational excellence. Beyond my corporate roles, I am a published author, having explored management techniques and their impact on staff fluctuation in my dissertation. I have also wrote a book called Leading with Empathy that is published by Bookboon, which reflects my ongoing commitment to contributing to thought leadership in the business world. I invite you to take one of my courses and explore how my experience and expertise can align with your business goals. Whether it's strategising for growth, coaching for success, or leading transformative projects, I am ready to guide you on your journey.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.8
Student's Choice
98 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.