The Truths and Fallacies that Plaque Personal Growth and Leadership Trainings
It’s easy to feel overwhelmed when thinking about personal growth—but by showing up, you’ve already taken the first step. This complimentary 20-minute presentation is designed to spark your leadership potential by focusing on one of the most essential skills: communication. Whether you're a seasoned leader in need of a reset or someone just starting your leadership journey, this session will leave you energized and more self-aware.
Together, we’ll uncover the truths and myths that often cloud leadership and personal development. You’ll be challenged to reflect on what kind of leader you want to become and what communication habits will help you get there. This is not about theory—it’s about clarity, confidence, and taking your next step forward with purpose.
Leadership and Customer Engagement Expert
As a Leadership, Motivation, and Customer Engagement Expert, Cayci has enthusiasm and an authentic love of her topics that she conveys in her teachings. Cayci combines modern experience, research and time-honored teachings to help you help your people get to where they need and deserve to be. Alongside coaching YOU to be better. She helps you connect and build relationships with your people that are formed with trust, honesty, and love. Be real, be vulnerable, be honest. This is what makes you a power player with a heart. She can help you gain and keep clients, serve your people better, and make bank and rank! Cayci has a Bachelors of Science in Organizational Leadership with an emphasis in Management. She is an experienced in Small Business Ownership, Employee Training, Quality Analyst, and K-12 Substitute Teacher. She teaches on several online platforms and serves many entrepreneurs, professionals, network marketers, leaders and managers.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
