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Courses/Business/Business Performance and Improvement

Key Performance Indicators (KPIs) and KPI Dashboards

In this course you will learn how to measure and manage a company's performance with KPIs and KPI dashboards.

Created byRob Stephens
4.5
(1106 reviews)
BeginnerUpdated Feb 9, 2024
Key Performance Indicators (KPIs) and KPI Dashboards

What You'll Learn

check_circleDiscover the benefits of KPIs and KPI dashboards
check_circleExplore software options for building KPI dashboards
check_circleDiscover the characteristics of effective KPIs
check_circleExplore the steps in implementing KPIs

About This Course

In a survey of businesses that used KPIs, 68% of respondents noticed a positive impact on their business development after implementing a KPI Framework. Further, 43% of respondents noted improvement, defined as being able to 'objectively evaluate the level of results achievement. *

A KPI dashboard cuts through the clutter of numbers so a company can monitor the most important measures of its success. Business leaders can quickly see if they need to make changes or celebrate successes. Each KPI helps assess whether the business is achieving its business strategy.

KPIs improve a company’s performance by increasing: • Focus • Clarity • Alignment • Speed of Feedback • Communication • Motivation • Performance

This course covers: • The benefits and roles of KPIs • How to pick a set of metrics • Setting targets • The components of a KPI dashboard • Pros and cons of using spreadsheets, data visualization software, or dashboard software • Sample dashboards and metric displays • The process of implementing KPIs • Tips for managing with KPIs • Pros and cons of using KPIs to set compensation

The instructor has developed KPIs and KPI dashboards for small entrepreneurs to a $2 billion company.

  • From The State of Performance Improvement and Key Performance Indicator Practice Report by The KPI Institute

Field of Study: Finance

Your Instructor

Rob Stephens
Rob Stephens

Founder of CFO Perspective

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star4,787 reviews

Rob Stephens is the Founder of CFO Perspective, which provides continuing education courses for CPAs and financial management courses for business advisors and staff. He has been quoted in Forbes, U.S. News and World Report, Bloomberg Businessweek, and many other news sources. He is also the author of Key Performance Indicators and KPI Dashboards. Rob has a 30-year career that includes serving as a CFO, Director of Operations, and SVP of Finance. Rob is an adjunct instructor for the MBA program at Gonzaga University. Rob holds a Masters of Science in Personal Financial Planning and a Graduate Certificate in Financial Therapy from Kansas State University. He received a B.A. in Business Administration from the University of Washington.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.5
Student's Choice
1,106 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.