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Courses/Communication/Personal Communication

Just About Active Listening

What does active listening involve

Created byHamish Currie
4.5
(19 reviews)
BeginnerUpdated Apr 18, 2023
Just About Active Listening

What You'll Learn

check_circleUnderstand the core of active listening.
check_circleIdentify different types of listening.
check_circleApply the 8 steps of active listening.
check_circleLearn key active listening skills.
check_circleRecognize barriers to effective listening.
check_circleImprove listening in relationships and work.

About This Course

Active listening is not the same as hearing or listening and requires both focus and concentrated effort. It means fully concentrating on what is being said and trying to understand it. A lot of the time we are listening and formulating what to say next or answer before the person has finished talking so we do not give ourselves time to fully understand what is being said. When you practice active listening, you are fully concentrating on what is being said. You listen with all of your senses and give your full attention to the person speaking.

Your Instructor

Hamish Currie
Hamish Currie
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star19 reviews

Just About G People Development and Training was established in 1997 and has supplied strategic direction and support to many local and international Retailer, Wholesalers, Distributors, Manufacturers, and IT Companies. The majority of the focus is on providing strategic consulting and coaching services to our clients as well as E-Learning courses. Career Experience: Board of Directors Member, Managing Director, Chief Strategic Officer, CEO, Consulting, Trainer, Coach & Mentor, Cost and Management Accountant, Category Manager, Sales Manager, Sales Representative. Industries: IVP, Retail, Logistic, Import Export , Design Next-Generation 4IR Ecosystem and AI; Bank and Country agnostic Mobile Payment Platform; Consulting, Coaching & Mentoring and Training Company, Data and IT; FMCG, Retail, Pharmacy Group, Construction; Carpeting; Non-Foods; FMCG Supplier. My training courses, business consulting, coaching and mentoring have given me the great opportunity to work with both large and small companies in the USA, UK, France, UAE, Saudi Arabia, Lebanon, Qatar, Kenya, Nigeria, Zimbabwe, and South Africa. Internationally I have worked with Walmart, Walgreen, Tesco’s, Sainsbury’s, Geant, Carrefour, Saudi Health, Max Group, Basamh Group, Shoptite / Checkers / OK / Sentra / 8Till Late / U-Save / Medi-Rite, Pick n Pay / Boxer, Clicks, East Africa Trading, Metro, Massmart / Game / Makro, Spar, Alpha Pharm, Scriptnet, Independent Cash & Carry, Government and a number of smaller groups. I work with Manufactures, Supply Chains, Retailers and Suppliers dealing with both the formal and informal sectors of the market. I have also worked with Governments to set up policy for Pharmacy, Liquor, Women’s Working [Saudi] and Retail Development.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.5
Student's Choice
19 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.