Sample Questions, Real Interview Videos
Job interviews can be high-stakes, nerve-wracking experiences—but with the right preparation, you can walk in with confidence and leave a lasting impression. Job Interview Training: Impress the Hiring Manager is a practical, experience-based course designed to help you avoid common mistakes, sharpen your communication skills, and present yourself as the ideal candidate.
You’ll learn how to handle standard interview questions, avoid verbal and non-verbal missteps, and research organizations effectively. With real interview video examples, you'll see what great answers look and sound like, so you can model your own. Whether it’s a face-to-face or Skype interview, this course will prepare you to stand out and succeed.
Dr. Duncan Koerber has taught writing and communications courses for the past 12 years at eight Canadian universities to thousands of students. Oxford University Press recently published his writing textbook, Clear, Precise, Direct: Strategies for Writing (2015). Available on Amazon, the book considers the seven most common errors (interfering factors) in writing and how to improve them (enhancing factors). His second book, Crisis Communication in Canada, is now out on Amazon from University of Toronto Press. Currently a professor at Brock University in Ontario, Canada, Duncan Koerber worked for nearly 10 years in reporting and editing roles for the London Free Press, the Mississauga News, and the University of Toronto Medium. He has freelanced for magazines and newspapers, including the Toronto Star. Duncan Koerber has been a successful freelance editor, earning a 95% success rating on Upwork. Duncan Koerber has a bachelor of arts degree in English, Professional Writing, and Political Science from the University of Toronto (2001), a master of arts degree in Journalism from the University of Western Ontario (2003), and a Ph.D. in Communication and Culture from York University and Ryerson University (2009). His academic writing, which focuses on media and journalism history, writing pedagogy, and public relations crisis communication, has been published in the Canadian Journal of Communication, Public Relations Review, the Journal of Canadian Studies, Journalism History, Media History, Composition Studies, Canadian Journal of Media Studies, and Sport History Review.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
