Hands-on IT Support: Troubleshooting and Everyday Helpdesk and Admin Tasks
Learn skills that you will need if you want to work as an IT Helpdesk or Administrator. Secure your network, Automate Tasks, be ready for Data Recovery, allow your users to work remotely, solve typical network problems. And sleep well :)
This course is based on my 15 years of experience in the IT world. You can be sure that problems that you will find on this course you will also find on your IT route. Of course, there is only one condition you need to work as a Helpdesk or Administrator.
In these jobs, the time is very precious, and you must believe me: "The more knowledge you will gain, the faster you will fix the problem, the less stress you will get".
Devices used on this course may be different from those that you will face in your company, but their work is similar. On this course, we based on Cisco SG200 Series Smart Switch, Synology NAS and Draytek router models, but for example: Asus, Linksys etc. routers are very similar. NAS devices are also not that different from each other.
Issues related to security are the same. There is a need to block attacked accounts, use strong passwords, give users only those privileges that they need to do their jobs and nothing more. Popular Attacks use similar vectors, and it's good to know what to do to make hackers' life a little bit harder.
If you aren't going to make copies inside your company, that will mean that you are really a "tough girl" or "tough guy". But if you ever change your mind, you can find some proven methods for backup inside this course.
IT ADMIN, SECURITY SPECIALIST
Hello my friend if you want to learn IT based on over 15 years of expierience of someone who passess throw levels of IT from HELPDESK through IT ADMIN to SECURITY SPECIALIST You are in wright place! Through this all years I`ve gained knowledge about SYSTEMS , DEVICES and IT SOLUTIONS that I`ve put inside COURSES BASED ON IT STORIES. So LET`S START and DIVE together into IT WORLD!
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
