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Workplace violence can occur in any job, in any industry. This essential course is designed for all staff—frontline workers, supervisors, managers, and business owners—who want to better understand, prevent, and respond to workplace violence. You'll learn how to identify the warning signs, understand the consequences of inaction, and take practical steps to improve safety in your workplace.
The course also provides a detailed overview of the policies and procedures that should be in place, with a focus on Ontario legislation. You'll explore the value of risk assessments and how they can be used to protect both employees and employers. Whether you're responsible for workplace safety or just want to stay informed, this course provides the tools and knowledge you need.
Professor & Behaviour Analyst
Prof. Nicole Porter specializes in threat/risk analysis, profiling, behavioural analysis and training. Nicole is also an expert in the field of violence assessment, bullying, security management, workplace harassment and offender management. She has more than nine years of Graduate level training and is known as a specialist in rehabilitation counseling. Her extensive education includes training and certification in criminology, forensic science, forensic practice, psychological profiling, violence, risk assessment services and psychosocial rehabilitation counseling. Nicole has consulted with investigative firms and has profiled for National News corporations about criminal matters. Nicole is also a leading Behaviour Analyst and Professor in the field. Throughout her career, she has also been responsible for developing, implementing and facilitating Ontario College courses in both Law Enforcement and Protection, Security & Investigation. She has facilitated and presented a variety of educational and training seminars to various high schools, Colleges, & Universities and holds various professional memberships. To contact Nicole Porter, either visit the company website: https://www.naporterandassociates.ca OR email Nicole directly at: naporterandassociates@gmail.com
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
