Learn the fundamentals of HR and discover how managing human capital drives organizational success and shapes the future of work.

Welcome to Introduction to Human Resources (HR) Management. This course offers a comprehensive exploration of the essential principles, processes, and practices involved in effectively managing people within organizations.
Mastering HR is vital for driving organizational success and navigating the complexities of the modern workplace. Through this course, you will understand the strategic significance of HR, its operational functions, and its critical impact on performance. Key learning outcomes include grasping the dynamics of the employment relationship, analyzing individual and group behavior in organizations, and applying practical HR techniques.
This course provides the foundational knowledge necessary to contribute effectively to people management and organizational capability.

Empowering Human Potential | Work Psychologist | UX Specialist | AI Enthusiast | Remote Work Advocate
I’m a work and organizational psychologist passionate about optimizing employee experiences and integrating technology into HR processes. With extensive experience in UX research, remote work, recruitment, and AI development, I create solutions that enhance organizational performance and professional well-being.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.