Learn vital strategies and habits to safeguard your personal information from rising identity theft risks. Protect your financial security and peace of mind in the digital age.

We are in an entirely new world where information is a valuable commodity, and we need to be uncharacteristically aware of everything around us. Even the most trivial of actions – or inactions - can have a profound impact on our lives, if they end up in the wrong hands. Being more aware of the basic things we can do to protect ourselves is the first step to ensuring our own physical and logical safety. This course covers basic steps that everyone should take to keep their information safe. None of it is hard, but it is a new way of doing things. With diligence and practice, those things will become habits, just like locking the doors to your house or car.
Designed for all computer users—from workplace professionals to casual home users—it aims to raise awareness about the types of threats that can compromise personal information. With decades of cross-industry experience in identity and access management, the instructor guides learners through the risks, responsibilities, and best practices associated with safeguarding digital identities.

Terri Wagner is former founder of Mentor Source, Inc., a Colorado-based business leadership and project management coaching, mentoring, consulting, and training company. She is an experienced instructional designer, coauthor, and technical editor who produced several business leadership, project management, and business analysis textbooks and educational programs. Terri has also taught domestically and internationally to state agencies, governmental entities, corporate clients, and at the graduate level in the university system.

IT Security Specialist
Donna began her career in Boston with IBM, moving to Dallas and then Denver. After leaving IBM, she started an instructional design firm with her husband that provided technical education services across multiple industries. Donna became involved in information securities nearly 15 years ago, beginning with writing security policies for an insurance company. Since then, she has been involved in numerous privacy & security initiatives especially in the healthcare field.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.