Jill, The Author of the best-selling book has uncovered a proven strategy to turn disengaged workers into a unified high-performing team, resulting in increased revenue, productivity, and retention.

"If Not You, Who? Crack The Code Of Employee Disengagement" addresses the pervasive challenge of workforce disengagement, a critical factor hindering organizational success. Discover why traditional HR-centric approaches fall short and how empowering senior leaders and frontline managers is essential for cultivating an engaged, high-performing culture. This course equips you with a proven, actionable strategy to unlock your team's full potential and drive measurable results.
This course will teach you to:
Transform your workplace, enhance productivity, boost customer satisfaction, and secure sustainable growth. The time to lead this vital change is now. If not you, who?

Employee Engagement Expert | Best-Selling Author | International Keynote Speaker
A former Fortune 500 business executive with a Six Sigma Green Belt, Jill Christensen understands how organizations operate, and what they need to do differently to attract, retain, and engage employees. Her book, If Not You, Who?, is a global best-seller, and her popular weekly blog was named a Top 100 Corporate Blog alongside of Apple and Microsoft. Thanks to her status as a Top 101 Employee Engagement Influencer, Jill has worked in 33 industries, partnering with the best and brightest leaders around the world to improve productivity, retention, customer satisfaction, and revenue growth by re-engaging employees. Her proven approach to increase engagement has led her to keynote throughout North America, Europe, and Asia.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.