Start-to-Finish Resume and Cover Letter Writing Course

This practical course teaches you how to create resumes and cover letters that stand out and get noticed. With step-by-step guidance, you’ll learn how to write job application materials that pass applicant tracking systems (ATS) and appeal directly to hiring managers. Whether you're entering the workforce or seeking a career change, this course equips you with the tools to get selected for interviews.
You’ll discover how to identify and include the right keywords, tailor each resume and cover letter to specific roles, and effectively apply for jobs using top online platforms—all with a clear, easy-to-follow approach.

Author and Instructor for Job Search Courses
Richard is an author and career development speaker. He specializes in teaching workshops and online classes about job hunting, resume writing, and interview skill building. During his 20-year career at PepsiCo, Richard led campus recruiting for one of the most successful marketing departments in world. While doing so, he has coached hundreds of college students to become successful job candidates. Richard has published 4 books about job hunting that are available on Amazon.com, BarnesandNoble.com, and other websites that sell books.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.