Empower your entire workforce with proven frameworks to build a sustainable coaching culture, accelerate talent development, and drive performance at every level.
Scaling coaching across an entire organization has long been a challenge for HR and L&D leaders: how do you preserve the human connection at the heart of coaching while making it accessible, consistent, and impactful at scale? This session explores how organizations can bridge that gap by thoughtfully integrating AI-enabled tools into coaching and development practices.
Rather than replacing human interaction, AI can enhance coaching by helping managers identify meaningful “coachable moments,” translate behaviors into actionable development opportunities, and sustain continuous feedback loops across teams.
Designed for experienced HR and L&D professionals, this program provides a practical framework for embedding scalable coaching systems that strengthen performance, support managers, and reinforce a culture of growth—without losing the human essence of development.
Key Topics Discussed:
Founder | Peoplogica
Mark Purbrick founded Peoplogica in 2004 with the vision of creating a leading HR technology and people analytics company. With over 40 years of leadership experience, Mark has worked within hospitality, retail, agribusiness, and government and consulted to most industry sectors. He uses his vast experience in people analytics to help organisations make the right business and people-capital decisions.
Organizational Consultant | Peoplogica
Yu Hang Mu is a leadership development innovator and the creator of MyMentor Insights (MMI), a platform designed to help organizations transform leadership feedback into meaningful, measurable growth. Combining artificial intelligence, interactive debriefs, and personalized coaching prompts, Yu Hang developed MMI to make leadership development more practical, scalable, and actionable for both leaders and organizations. Driven by a passion for developing high-performing leaders, Yu Hang recognized a common challenge across many organizations: valuable feedback was being collected and analyzed, yet meaningful behavioral change and leadership growth often failed to follow. This inspired the creation of a solution that bridges the gap between insight and action, equipping HR and Learning & Development teams with tools that drive lasting impact rather than simply generating reports. With a strong interest in the intersection of technology, coaching, and organizational development, Yu Hang focuses on helping organizations build leadership capabilities that are measurable, sustainable, and accessible at scale. His work is centered on enabling leaders to grow with greater self-awareness, effectiveness, and confidence while helping organizations create stronger leadership cultures and better business outcomes.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
