Work Smarter: Transform Challenges into Strategic Opportunities
Success in business hinges on the ability to make smart, strategic decisions—before their impact becomes visible. This course teaches you how to assess situations, weigh pros and cons, and forecast outcomes to improve your decision-making process. You’ll be introduced to a clear, practical framework that simplifies complex decisions and helps you make confident, informed choices in any business context.
Whether you're managing a team, overseeing operations, or leading a business, this course provides the tools and mindset to consistently achieve better outcomes. With a step-by-step approach to impact analysis, control assessment, and option evaluation, you'll be empowered to navigate change, manage uncertainty, and lead with clarity.
Business Process is Business Success
I’m Rebecca G Brizi, a business consultant, avid reader, and dedicated drinker of coffee. Mainly, I’m a strong believer in how systems and plans make you better at your job. When you don’t have to worry about “what comes next,” you can use all your energy to grow your business. My courses are built on the same frameworks I use with my consulting clients and in my own business, so everything is practical, tested, and designed to be implemented right away. You’ll find courses for small businesses, managers, team leaders and other professionals—covering topics like productivity, business communication, effective meetings, and clear decision-making. I spent eleven years in a software company, joining at the startup phase and helping lead a product shift, a new market entry, and the launch of a U.S. subsidiary that generated more than 45% of business growth (by volume and value) within three years. Most importantly, I saw first-hand how good strategy—aligning goals, plans, people, and resources—translates into sustainable growth. Since 2017, I’ve been a freelance consultant, providing consulting, training, and actionable plans for small and medium-sized businesses that are establishing their market or pursuing new growth. If you want clear, step‑by‑step ways to run your business like a CEO, these courses are for you.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
