Making an impact and getting the outcomes you want.
Making an impact and achieving the outcomes you want is essential for any business professional—and much of that happens in meetings. Whether you're leading or participating, how you show up in a meeting can shape how others perceive your professionalism, leadership, and effectiveness. If not managed well, meetings can become time-wasters that highlight weaknesses instead of results.
This course will teach you how to maximize the value of every meeting you attend or lead. You’ll learn how to prepare with purpose, communicate with clarity, and drive discussions toward productive outcomes. With the right approach, meetings become an opportunity to demonstrate leadership, strengthen relationships, and deliver real business value.
Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
