In this course, I show you how to prepare for facilitation with simple but highly effective elements to structure your meetings for success.

In this course, I show you how to prepare for facilitation with simple but highly effective elements to structure your meetings for success. I provide invaluable insight on how to create a meeting environment that provides collective clarity and genuine interactions while fostering a strong focus on delivering results. To round out the course, I cover common meeting facilitation missteps while enriching your understanding with remedies to help you avoid them.
This course provides the knowledge to immediately transform your meetings into value-added time, fortify your ability to engender energized participation, and meet required objectives while building your overall skill set.

Soft Skills Coach
I’m a CPA and seasoned career business analyst, applications developer, and project management professional with 25 years of progressive experience. Over my career, I’ve moved between employee and consulting roles providing a unique dual-sided perspective. I understand what it’s like to be an employee who wants to maximize their contribution and advance, as well as, a consultant who must be adept at engendering customer value using tools and experience. Today as an IT professional, I continue to competently use a variety of tools to promote customer value. However, technical skills are not enough; My career exposure has taught me a myriad of soft skills to effectively manage projects, facilitate meetings, present information, communicate verbally/in-writing, and lead teams of professionals. I now want to share my knowledge and experience with other professionals who seek to fortify their skills and sharpen their competitive advantage.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.