This course provides the knowledge and insight to fast-track your ability to be more effective with email communication increasing your organizational value.
Today’s professionals must have rock-solid email communication skills to effectively share information, address issues, follow up on work tasks, and more. With professionals writing an estimated 40 emails per day, ineffective email skills can easily lead to costly communication breakdowns, operational stagnation/errors, and even slights to one’s professional reputation.
This course is designed for professionals who want to become more effective at writing clear, concise business emails to share input and feedback with colleagues, management, and other stakeholders. I teach practical knowledge to improve and strengthen your ability to write courteous and clear emails focused on achieving intended communication results. I share proven skills for writing effective emails, provide invaluable insight to elevate written content, and share simple tips that increase readability and make you stand out.
You identify how to get started writing today’s business emails. This vital information reveals the key considerations that will ensure you are starting on the right foot. From there, you discover proven ways to successfully share easy-to-consume email content. This fortifies your ability to sharpen the focus on message conveyance and readability saving eyes-on-glass time and increasing your efficacy. Then, I teach you how to properly round out your emails to promote desired outcomes and build your professional goodwill presence. Finally, I help you recognize common email pitfalls and provide remedies to quickly boost your acumen improving your overall written communication skills.
This course provides the knowledge and insight to fast-track your ability to be more effective with email communication increasing your organizational value, elevating your professional profile while sharpening your competitive advantage.
Soft Skills Coach
I’m a CPA and seasoned career business analyst, applications developer, and project management professional with 25 years of progressive experience. Over my career, I’ve moved between employee and consulting roles providing a unique dual-sided perspective. I understand what it’s like to be an employee who wants to maximize their contribution and advance, as well as, a consultant who must be adept at engendering customer value using tools and experience. Today as an IT professional, I continue to competently use a variety of tools to promote customer value. However, technical skills are not enough; My career exposure has taught me a myriad of soft skills to effectively manage projects, facilitate meetings, present information, communicate verbally/in-writing, and lead teams of professionals. I now want to share my knowledge and experience with other professionals who seek to fortify their skills and sharpen their competitive advantage.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
