Foundational Principles
Today’s professionals must possess the ability to effectively collaborate with others and build strong working relationships to advance. However, often foundational work relationship principles are unknown or forgotten causing poor work interactions and career stagnation.
This dynamic course is designed to empower individuals with essential skills for building effective working relationships. Delve into the critical role of communication in fostering understanding and collaboration among colleagues.
Explore the significance of trust and rapport in cultivating strong professional bonds that drive success. Discover the transformative power of positivity and its profound impact on workplace dynamics and productivity.
Through understanding core principles, navigating common pitfalls, and sharing practical strategies, you'll gain the tools to recognize, prioritize, and implement these vital elements in your professional journey. Elevate your interpersonal skills and unlock the pathway to enhanced relationships and career advancement.
Soft Skills Coach
I’m a CPA and seasoned career business analyst, applications developer, and project management professional with 25 years of progressive experience. Over my career, I’ve moved between employee and consulting roles providing a unique dual-sided perspective. I understand what it’s like to be an employee who wants to maximize their contribution and advance, as well as, a consultant who must be adept at engendering customer value using tools and experience. Today as an IT professional, I continue to competently use a variety of tools to promote customer value. However, technical skills are not enough; My career exposure has taught me a myriad of soft skills to effectively manage projects, facilitate meetings, present information, communicate verbally/in-writing, and lead teams of professionals. I now want to share my knowledge and experience with other professionals who seek to fortify their skills and sharpen their competitive advantage.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
