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Courses/Information Technology/Artificial Intelligence

How to Build a Custom AI Chatbot

Master the art of building custom AI chatbots using GPT. Learn to create personalized, efficient chatbots for various applications and enhance your productivity.

Created byGarrett Wasnyworkspace_premium
4.9
(594 reviews)
IntermediateUpdated Apr 22, 2025
How to Build a Custom AI Chatbot

What You'll Learn

check_circleDefine the function of AI chatbots in the accounting profession
check_circleDescribe how no-code AI tools empower CPAs
check_circleDemonstrate how to build a chatbot that analyzes financial documents
check_circleUse AI to enhance client communications and service delivery
check_circleAssess chatbot platforms for tax, audit, and advisory applications
check_circleApply chatbot use cases to real accounting workflows

About This Course

This course provides a concise overview of how accountants can build and deploy custom AI chatbots to streamline workflows, enhance client service, and future-proof their practice—no coding required. Designed specifically for financial professionals, the session explains chatbot development in plain English and demonstrates how tools like ChatGPT, NotebookLM, and ElevenLabs can be used to create intelligent assistants that automate research, analyze financial statements, respond to client queries, and even speak in your voice. By learning to harness no-code platforms, CPAs can transition from being task-doers to tech-enabled strategists at the forefront of digital transformation.

Topics Covered:

  • Overview of AI chatbots and their application in accounting
  • No-code tools for building custom GPTs
  • Using NotebookLM to create interactive financial assistants
  • Creating voice-enabled AI agents with ElevenLabs
  • Dedicated workspace bots for audit, tax, and advisory functions
  • Case studies: Financial Statement Reviewer Bot and News Opportunity Analyzer
  • Ethical, legal, and privacy considerations in chatbot use

Who Will Benefit/Target Audience: This course is designed for accountants, auditors, and financial professionals who want to simplify AI chatbot creation and deploy intelligent assistants to increase efficiency, insight, and impact.

Your Instructor

Garrett Wasny
Garrett Wasny

MA, CMC, CITP/FITP

menu_book141 courses
star13,827 reviews

GARRETT WASNY, MA, CMC, CITP/FITP, is an artificial intelligence (AI) skills advisor to accountants, tax attorneys, enrolled agents, and tax preparers worldwide. His courses focus on the new intersection of accounting and technology, and provide guidance to practitioners on how to prosper in this dynamic age. His sessions demystify emerging cloud, mobile, and social applications, and explain in plain language how financial professionals can use these online tools to build trust, solve problems, and create new value. He’s also an award-winning Internet speaker, author, app developer, professional development specialist, and former management consultant for Price Waterhouse. He's published 50+ ebooks on computing and ethical issues related to accounting, written hundreds of articles and columns on Internet strategy, and delivered thousands of seminars and webinars to CPAs and accounting organizations around the globe.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.9
Student's Choice
594 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.