Culture is the key to harassment prevention, and in fact culture trumps compliance. Your best defense is creating a positive culture that leaves no room for harassment.

Discover "Harassment Prevention Done The Right Way," a transformative course that goes beyond traditional compliance to cultivate a truly preventative workplace culture.
Many organizations rely solely on policies and standard training, yet a staggering 75% of individuals experiencing harassment never report it. This course delves into the overlooked reasons, exploring the social nuances and organizational cultures that inadvertently enable negative behaviors. You'll learn to recognize the continuum of aggression, from everyday incivility and bullying to full-blown harassment, understanding that these are often the same behaviors, differing primarily in legal classification.
This program shifts the focus from merely reacting to incidents to proactively building an environment of respect and psychological safety. You will gain actionable strategies to:
Equip yourself with the insights and tools to transform your workplace into one where respect is the norm, fostering an engaged, productive, and intrinsically harassment-resistant environment. This course is your guide to creating a culture where everyone thrives and negative behaviors are naturally curtailed.

The founder of Civility Partners, Catherine Mattice Zundel, MA, SPHR, SHRM-SCP, is a Strategic HR Consultant who assists organizations in building positive cultures through HR practices. Catherine is a widely recognized thought-leader in HR, and she is passionate about employers’ responsibility to create the opportunity and environment for employees to thrive - it shows in her sheer number of conferences and publications. She has appeared on/in NPR, CNN, USA Today, Time.com and more as an expert, she has published articles in a wide variety of venues, and was a regular contributor to Forbes.com. Catherine’s award-winning first book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” She’s since written two more books, and is a LinkedIn Learning course author.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.