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Courses/Communication/Business Communication

Handing Q&A Like a Pro Using the Bridging Technique

Joins us to learn Bridging, a technique from our Think on Your Feet® workshop.

Created byI4PL Billing
4.5
(2 reviews)
IntermediateUpdated Aug 27, 2020
Handing Q&A Like a Pro Using the Bridging Technique

What You'll Learn

check_circleUnderstand the fundamentals of the bridging technique and its significance in communication.
check_circleApply the three pillars of bridging to address unexpected questions confidently.
check_circleBuild credibility and foster trust during Q&A sessions.
check_circleDevelop strategies to manage challenging or loaded questions effectively.

About This Course

Joins us to learn Bridging, a technique from our Think on Your Feet® workshop. Bridging helps you in that crucial moment when you're put on the spot with a tough question. On this webinar you will learn: • How to uncover the true meaning of questions (and the question behind the question) • How to maintain control when entering a confidential zone or area with limited knowledge • How to genuinely acknowledge the question and the person

Your Instructor

I4PL Billing
I4PL Billing
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star1,641 reviews

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.5
Student's Choice
2 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.