Joins us to learn Bridging, a technique from our Think on Your Feet® workshop.

Joins us to learn Bridging, a technique from our Think on Your Feet® workshop. Bridging helps you in that crucial moment when you're put on the spot with a tough question. On this webinar you will learn: • How to uncover the true meaning of questions (and the question behind the question) • How to maintain control when entering a confidential zone or area with limited knowledge • How to genuinely acknowledge the question and the person

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.