How to build a structured process to conduct a successful group layoff program.
Conducting a group layoff is one of the most challenging tasks an organization can face, with high risks to productivity, culture, reputation, and legal standing. This course equips you with the tools and structure needed to manage the process effectively and responsibly. By applying project management and communication principles, you’ll learn how to design a layoff program that is both compassionate and compliant.
Through practical examples and adaptable templates, the course walks you through each step of the process—from planning and decision-making to employee notification and future planning. You’ll gain a clear understanding of how to use tools like project charters, communication plans, and confidentiality agreements, all tailored to your organization’s needs. This course is essential for HR professionals, leaders, and managers who want to lead with clarity and care during a complex transition.
Human Resources Coach
My name is Sarah Doiron and I want to help you master the real-world skills of a HR generalist. A day in the shoes of a HR generalist is both tough and rewarding. There are conflicting priorities, countless tasks ranging from strategic to administrative and then there are those funny little creatures to deal with, known as people. I kicked off my Human Resources career in the Australian outback, quickly learning that the theories taught in university rarely prepare you for the practical day-to-day challenges of a HR generalist. One of my early experiences was issuing progressive discipline to an old-school miner. I was incredibly intimidated, having had no training or experience in conducting investigations. I remember thinking to myself that I was making decisions about a person’s employment who had been working longer than I had been alive. Fast forward over a decade, and I have collected a bag of HR tools to help me build, maintain and repair any situation. Tough times have followed me. With every new commodity that I worked in, came a new industry crisis; and with every new crisis, came an opportunity to refine my craft. I teach courses that develop practical skills for the HR generalists following in my footsteps.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
