Lead ethically through uncertainty. Learn to make critical decisions in a crisis, balancing strategic thinking with compassionate action to build trust and resilience.
Welcome to our course, Ethical Decision Making in a Crisis (2025). Navigating unpredictable and stressful situations requires a deliberate approach to leadership and decision making.
Maintaining ethical standards under intense pressure is a profound challenge, yet it is critical for preserving trust and ensuring long-term organizational health.
This course delves into the complexities of crisis scenarios, exploring how to apply both your "head" – leveraging your competence and strengths – and your "heart" – demonstrating genuine care and collaboration for stakeholders.
Through compelling real-world examples, you will learn how ethical conduct during a crisis builds enduring relationships, enhances reputation, and ultimately contributes to greater prosperity.
Specifically tailored for professional accountants, this course addresses the unique ethical dilemmas you may face and equips you with the courage and communication skills needed to advocate for the highest ethical standards, fulfilling your vital role in protecting the public interest.
Prepare to lead with integrity when it matters most.
Lead Instructor, FCPA, FCA
Arun Mathur, FCPA, FCA, LPA has over 35 years of teaching and corporate training experience. He is a retired Partner at Gerald Duthie & Co. LLP, where he provided professional services to a diverse group of clients. Arun is also Owner and Lead Instructor at UltimQuest Knowledge Inc., offering corporate training on improving governance, ethics, internal control, performance measurement and related topics. He provides live and online training through CPA bodies across Canada and Bermuda. Arun served for several years on the Board for HealthForce Ontario Marketing and Recruitment Agency, and was also Chair of the Finance and Audit Committee there and for the Trillium Gift of Life Network. He has served on the CMA Ontario's Review Committee prior to the merger as well.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
