Learn how and why the use of a decision making framework can assist in arriving at more ethical decisions.
n today’s professional world, solving problems and making decisions is part of everyday life—but not all decisions are straightforward. This course explores how ethical considerations, human instincts, and situational context influence our choices. By introducing ethical theory and practical decision-making frameworks, it helps professionals make thoughtful, responsible decisions—even when ethical concerns aren't immediately obvious.
You’ll learn how to recognize ethical dimensions in complex situations, apply structured frameworks, and understand how human nature and cognitive biases shape your decision-making process.
FCPA, FCA
Maureen R Gillis, FCPA FCA, is a highly sought after facilitator. She facilitates adult learning in topics related to leadership, ethics, success, and human behaviour. With formal training in adult learning and professional training in human resources management along with a designation as a Fellow Chartered Professional Accountant, Fellow Chartered Accountant (Canada) Maureen brings a multi-disciplinary perspective to her courses. She has taught at three universities and facilitated professional development sessions for members of professional organizations. With three decades of professional leadership experience, across sectors, she brings professional and practical insight to her courses. During her career, Maureen has also been active in volunteer roles as a coach and with organizations such as the Canadian Institute of Chartered Accountants Public Sector Accounting Board, Chartered Professional Accountants Canada, the Institute of Chartered Accountants of Nova Scotia, Junior Achievement of Nova Scotia, the Financial Management Institute, and the Chamber of Commerce, among others. She also served as a volunteer financial advisor for an NGO in Ghana, West Africa. Today, Maureen enjoys delivering relevant professional development courses to leaders and members of professional associations on current topics that supports their ongoing development and growth.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
