Master the essential skills for leading ethically and building lasting trust. Develop active listening, conflict management, and emotional intelligence for effective leadership.
In an ethical culture, people feel psychologically safe to engage in and resolve ethical issues, which leads to greater engagement, creativity, and effectiveness—and better business results.
Ethical intelligence, knowing both what to do and how to do it when it comes to ethical issues, is essential to creating an ethical culture. CPAs are often promoted to leadership roles based on technical competence, but technical competence alone is only one part of ethical leadership.
CPAs must build trust. The CPA Values—acting with integrity, fostering excellence, being accountable, working collaboratively, and respecting others—point to the attributes of ethical leadership that, together with technical competence, can equip CPA leaders with the essential skills they need as an ethically intelligent leader.
This session will translate the CPA values into the behaviors and skills that are essential for ethical leadership and provide strategies for developing and demonstrating these behaviors in real-life situations where ethical decisions and issues are at play.
FCPA, FCA
Maureen R Gillis, FCPA FCA, is a highly sought after facilitator. She facilitates adult learning in topics related to leadership, ethics, success, and human behaviour. With formal training in adult learning and professional training in human resources management along with a designation as a Fellow Chartered Professional Accountant, Fellow Chartered Accountant (Canada) Maureen brings a multi-disciplinary perspective to her courses. She has taught at three universities and facilitated professional development sessions for members of professional organizations. With three decades of professional leadership experience, across sectors, she brings professional and practical insight to her courses. During her career, Maureen has also been active in volunteer roles as a coach and with organizations such as the Canadian Institute of Chartered Accountants Public Sector Accounting Board, Chartered Professional Accountants Canada, the Institute of Chartered Accountants of Nova Scotia, Junior Achievement of Nova Scotia, the Financial Management Institute, and the Chamber of Commerce, among others. She also served as a volunteer financial advisor for an NGO in Ghana, West Africa. Today, Maureen enjoys delivering relevant professional development courses to leaders and members of professional associations on current topics that supports their ongoing development and growth.
Executive Coach
Anna Stuart, FCPA FCMA ACC is an executive coach, facilitator, presenter, and trainer who brings more than 25 years of experience advising and coaching leaders in complex contexts. Anna co-owned Atlantic Canada’s largest executive recruiting and HR consulting firm and was an equity partner with Grant Thornton Consulting. Anna has become a go-to coach, leadership mentor, thinking partner and strategic advisor to leaders in academia, healthcare, government, professional practice, family business and ministry.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
