Managing and Leading Change
Times have changed—and so has the world of work. Today’s managers need more than just technical skills; they need emotional intelligence, compassion, and the ability to build lasting relationships. This course on Enlightened Management is designed to help you lead with both heart and mind. You’ll learn how to connect with your team on a deeper level, foster loyalty, and manage with purpose in a modern workplace.
We’ll also explore the unique challenges of managing remote and hybrid teams, and how to maintain the human connection even from a distance. Whether you're leading in-person or virtually, this course equips you with the tools to become not just a good manager—but an enlightened one who inspires trust, engagement, and long-term growth.
Certified Behavioural Master Coach
Dominic Kotarski is a certified master coach who's trained and coached 1000's of salespeople including executives and business owners from around the world.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
