Build a workplace where employees thrive. Learn how intrinsic motivation drives engagement and combats job misery for lasting success.

Welcome to "Enhancing Employee Engagement." This course explores the critical gap between traditional motivation strategies and modern behavioral science, revealing why outdated "carrot and stick" approaches often fall short in today's dynamic workplace.
Drawing insights from the science of motivation, we delve into the power of intrinsic drives — autonomy, mastery, and purpose — that truly fuel engagement and productivity. You will learn to identify and address the three root causes of job misery: anonymity, irrelevance, and immeasurement.
Learning Objectives
By the end of this course, participants will be able to:

Empowering Human Potential | Work Psychologist | UX Specialist | AI Enthusiast | Remote Work Advocate
I’m a work and organizational psychologist passionate about optimizing employee experiences and integrating technology into HR processes. With extensive experience in UX research, remote work, recruitment, and AI development, I create solutions that enhance organizational performance and professional well-being.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.