You must understand how to effectively communicate with each of the four generations in the workforce, to obtain desired results.
Hiring great talent is just the beginning—keeping them engaged and committed is the real challenge. This course will teach you how to build a strong foundation for employee engagement and retention, starting with the interview process. You’ll explore how to update your questions, improve communication across generations, and create a positive experience from day one.
Led by expert Barb Bruno, the training covers essential strategies such as effective onboarding, mentoring, and stay interviews. You’ll also learn how to track the right performance metrics to keep your team motivated, loyal, and productive.
Internationally Recognized Top Expert in the Staffing and Recruiting Profession
Barb is recognized internationally as one of the top experts in the Staffing and Recruiting Profession. She was selected by LinkedIn Learning to create recruiting courses, which boasted over 1m participants worldwide. Her training has been approved for Continuing Education Credit for LinkedIn Learning’s enterprise clients. Her training is also approved for Continuing Education Credits for the Certification Programs offered by the National Association of Personnel Consultants and Tech Serve Alliance. She also authored the Best Practice Study Guide and Industry Practices curriculum for Tech Serve Alliance and conducts prep training. Barb has addressed international audiences and has developed web based training programs that are distributed worldwide. She became a trainer to help others become more successful. Barb writes for numerous publications, conducts radio interviews and authors one of the most widely read online publications, The No BS Newsletter. She has authored several books, created mobile apps and is often quoted as an industry expert. Barb’s Staffing and Recruiting firm has placed over 10,000 people in jobs and she has developed a web based Career Portal to help job seekers find employment. Barb has been, is and always will be defined by making a difference in the lives of others. She has also held many leadership roles in local, state and national employment associations and has been awarded many top honors. Barb speaks at conferences, conducts webinars, provides in-house training and offers some limited high-level consulting. Her ideas are easy to implement, and participants realize a strong return on their investment of time and money. Bottom Line: Her enthusiasm and passion are contagious!
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
