This content is a must for any organization that is about to embark on a journey or whose journey is not realizing the desired results.

Unlock the power of your workforce with "Employee Engagement From A to Z." This comprehensive course reveals why truly engaged employees are the bedrock of winning organizations, outperforming peers by significant margins in earnings and growth. Move beyond traditional, often ineffective, HR-centric approaches and discover a strategic, team-driven roadmap to cultivate a high-performance culture. Learn to:
This course provides clear, actionable steps for leaders to build trust, emotional connection, and unleash discretionary effort, transforming your workplace into one where talent thrives and your bottom line flourishes.

Employee Engagement Expert | Best-Selling Author | International Keynote Speaker
A former Fortune 500 business executive with a Six Sigma Green Belt, Jill Christensen understands how organizations operate, and what they need to do differently to attract, retain, and engage employees. Her book, If Not You, Who?, is a global best-seller, and her popular weekly blog was named a Top 100 Corporate Blog alongside of Apple and Microsoft. Thanks to her status as a Top 101 Employee Engagement Influencer, Jill has worked in 33 industries, partnering with the best and brightest leaders around the world to improve productivity, retention, customer satisfaction, and revenue growth by re-engaging employees. Her proven approach to increase engagement has led her to keynote throughout North America, Europe, and Asia.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.