Navigate challenges, build strong connections, and lead with influence by developing your emotional intelligence.
This course, "Emotional Intelligence for Leaders" is specifically designed for financial business professionals. In today's high-stakes, data-driven financial industry, the ability to lead with empathy and insight is not just desirable; it's a strategic advantage. This program is crafted to equip you with the essential tools to elevate your leadership impact through the power of emotional intelligence (EI).
EI, defined as the capacity to be aware of, control, and express one's emotions and handle interpersonal relationships empathetically, is a critical component for success. For leaders, it encompasses perceiving, using, understanding, managing, and handling one's own emotions and those of others. Mastering EI enhances decision-making, strengthens relationships, and elevates overall performance.
The goal of this course is to help you connect, influence, and lead with clarity, compassion, and insight, essential for ensuring sustainable success. You will explore:
Develop the critical emotional intelligence skills needed to lead effectively and achieve sustainable success in the financial industry.
Harnessing the Power of Mindset to Thrive Through Adversity
Adam Claxton is a transformative Mindset Coach, international speaker, and author who empowers individuals, teams, and organisations to unlock their potential and thrive through adversity. With a deep focus on mindfulness, emotional intelligence, neurodiversity (including ADHD), NLP, and resilience, Adam combines science-backed tools with personal insight to help others cultivate lasting change. In 2024, Adam faced the greatest challenge of his life: an aggressive blood cancer diagnosis. Drawing on the very principles he teaches, he navigated this life-altering experience with strength, clarity, and unshakable mindset. Today, Adam is in full remission and uses his story as a powerful example of what’s possible when we align mind and body with purpose and perseverance. Adam’s mission is to inspire others to break through mental barriers, embrace their unique wiring, and build emotional resilience. Through coaching, speaking engagements, and written work, he supports people across the globe—helping them not only survive but truly thrive.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
