A Skill for Game-Changing Leaders
This course explores the power of Emotional Intelligence (EI) and how it influences your ability to lead, communicate, and succeed. Whether you're currently managing a team or preparing for a leadership role, developing strong EI skills can transform the way you work and interact with others. You'll gain a clear understanding of how emotions impact performance and learn how to build emotional awareness into your daily life.
Through practical techniques and easy-to-follow tools, you'll develop habits that improve your self-management and strengthen your relationships at work. This course is ideal for professionals committed to personal growth and leadership development, helping you become more effective, empathetic, and results-driven.
Helping People Managers become Dream Bosses and build Dream Teams | Leadership Coaching | Team Coaching | Workshops | eLearning | TEDx Speaker | Ex Global Head of Learning & Development
Roxana Radulescu is the Founder and Chief Game-Changer of All Personal, a Canadian training, coaching and consulting company helping people managers and their teams boost communication, engagement and performance, for long-term thriving results. Unlike other people leadership programs that focus on top executives (most often too late in their leadership journey!), her programs are focused rather on mid-managers and their teams. Having worked in international Magic Circle law firms for 16 years and having led the firm-wide Learning & Development department for 8 years, Roxana started her consulting journey in 2017. She is an introverted TEDx Speaker, certified Learning & Development and HR practitioner, Master Coach, Team Coach, online & e-learning course designer & facilitator, podcast & live show host. Roxana has also designed and taught the Workplace Culture and Communication program at York University and College Boreal in Toronto. She is also an author of online courses and e-books on award-winning e-learning platforms!
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
