The Hidden Crimes
This course is divided into two parts: elder abuse and elder fraud. In the first part, you’ll learn about the different types of elder abuse, who commits them, and why seniors are vulnerable. It also covers where abuse happens and how you can recognize, prevent, and report it. Real-life stories are included to help illustrate the serious impact elder abuse can have on individuals and families.
The second part focuses on elder fraud, often called the "crime of the 21st century." You'll explore the most common scams targeting seniors, why older adults are at greater risk, and how scammers operate. The course will also teach you how to spot the warning signs and take steps to protect yourself or others from financial exploitation.
Independent Ageing and Long Term Care Planning Specialist, Speaker and Consultant
As the result of a life changing 14 - year dementia care experience, Karen founded the Long Term Care Planning Network, Canada’s leading resource centre for aging and long term care planning and education. Her seminar series, web site, newsletter and print/electronic tools are recognized as key international long term care educational resources. For the past 25 years, Karen has been a well-known speaker, educator, writer, media commentator, publisher and consultant in the field of caregiving and long term care, who has been published in leading geriatric journals in Canada. Over the years she has sat on many not-for-profit/government committees concerned with aging, Alzheimer’s disease, elder abuse and end of life. She has been featured frequently on television and radio, and helped write/produce the 13-part television/DVD series Caregiving With June Callwood. She has written articles for many newspapers and industry magazines; both Health Canada and the Ontario government have asked her to create articles for public education. In addition, she has been asked to create content on aging/long term care planning for several financial services training organizations, and to contribute chapters to academic books on the subject of family caregiving. She has developed and taught a course on aging/long term care planning for Ryerson’s LIFE Institute for the past three years. Karen has spoken across Canada to many consumer groups, professional associations and corporations, and has spoken on national tours for Mackenzie Financial, Sun Life Financial, Phillips, Hager & North, Credential Financial and The Knowledge Bureau. Karen is a Certified Professional Consultant on Aging (CPCA) and is author of a unique Canadian series of print resources including The 10-Step Long Term Care Planner. She has worked with Canadians and their professional advisors across Canada to help them understand the implications of aging and long term care on financial, professional and personal well-being.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
