For Effective Team Leadership.
This class teaches students how to identify key stakeholders, develop stakeholder relationships, create a plan for leading a team of multiple stakeholders to complete a project, and facilitating team discussions.
The class is designed for professionals and emerging leaders who want to strengthen their team leadership skills by learning how to run a project that spans multiple teams and departments.
No specific prior knowledge is required. However, the class is built on the assumption that students have an actual upcoming or current project to which they can apply the course lessons.
The skills learned in the class can be used to improve stakeholder participation on a small existing team all the way up to managing large, on-going projects.
Note: This class does not teach general stakeholder "engagement" tactics, which is often aligned with marketing and ultimately doing more business with clients. While that topic is clearly an important one, this class does not take that approach. In contrast, the class is essentially about developing critical relationships and leading a team of stakeholders on a project.
Professor, Speaker, Consultant
For over 15 years, Alex (Ph.D.) has been teaching, writing, and speaking about communication and leadership. He is especially interested in equipping emerging leaders with the skills they need to lead their teams to the next level of excellence. He believes that good communication and leadership change lives. He also has a growing Youtube channel on the same topic. He teaches college full-time in the beautiful state of New York.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
