What works and what doesn't work

This course is designed to help you improve your ability to assess truthfulness and avoid making false judgments about who is being honest and who is not. You'll explore widely used techniques—backed by scientific research—that professionals rely on to detect deception.
From body language analysis to polygraph testing, the course covers key methods like Mehrabian's 7% rule, the Reid Technique, and the P.E.A.C.E. model. Whether you're in law enforcement, HR, or simply curious, this course will sharpen your critical thinking and help you evaluate truth more accurately.

Financial & Fraud Investigator
Greg Wright has leveraged his experience in financial services and corporate finance to help him investigate fraud, conduct background research, and recover financial judgments. He has conducted hundreds of interviews of witnesses and fraud suspects. He is a Certified Fraud Examiner, Certified Financial Planner, Chartered Life Underwriter, and Chartered Financial Consultant. He received his MBA degree from Butler University.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.