In this class, you will learn a simple framework and the emotional intelligence tools to deliver performance feedback with more confidence and ease.
Elevate your leadership by mastering the art of delivering impactful feedback.
This course, "Deliver Feedback Like a World Class Leader," goes beyond theory to provide practical strategies for transforming feedback conversations into powerful growth opportunities.
You will delve into analyzing ineffective feedback you've received, understand common pitfalls using a structured approach, and apply these insights to plan and deliver highly effective performance feedback.
Key learning outcomes include:
Equip yourself with the skills to deliver feedback that drives performance, fosters trust, and positions you and your team for world-class leadership.
Executive Coach
Hi, I’m Lauren. I'm an Executive Coach who works with private clients, facilitates women's leadership groups, and teaches workshops about career planning, communication, and self-awareness. My work is informed by 17 years of experience as a manager, mentor, and coach as well as my time as a meditation and yoga instructor. I am inspired to help clients achieve greater professional impact as well as a gentler, kinder relationship to themselves. I hold certifications from the International Coach Federation (ICF), Deep Coaching Institute, and Center for Creative Leadership in their suite of 360 feedback tools.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
