How to Delegate to Get Outstanding Results

Are you a leader who struggles to delegate? Maybe you’ve been burned by poor results in the past, or you find it hard to let go of control once you’ve assigned a task. If you’re hesitant to delegate because you worry about quality, consistency, or follow-through, you’re not alone. This course is designed to help you overcome those challenges and start delegating with confidence.
You’ll learn proven best practices for assigning tasks, setting expectations, and following up effectively. With a focus on clarity, trust-building, and accountability, this course gives you the tools to delegate the right way—so you can free up your time, empower your team, and get the results you need without micromanaging.

Corporate Psychologist, Life Coach, and Author of The Consummate Leader
I am Dr. Patricia Thompson, and I’m a corporate psychologist, coach, and author who has been working with motivated clients to help them uncover their strengths, find purpose in their life and work, and achieve their goals for over a decade. As a clinically trained psychologist who has worked in corporations, clinics, counseling centers, and hospitals, I know that our personal and professional lives are intertwined. So, I take a holistic approach to helping you to get the results you want in your life. With a blend of science, psychology, experience, and spirituality, our work together will transform your life.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.