Explore the concept of digital body language, what this looks like, and how you can decode this digital phenomenon.

We all know about the importance of body language, and how it can aid in communication - but did you know that there is such a thing as digital body language? In this course, we explore the concept of digital body language, what this looks like, and how you can decode this digital phenomenon. This subject is particularly important and engaging as we digitize more and more of our day-to-day.

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.