Learn how to create goals that move your career to the next level.

In this course, you’ll learn how to turn performance feedback into clear, actionable professional development goals. You’ll be guided through a simple process using a tool to organize feedback, along with four types of development goals to help you choose the right focus areas.
You’ll also explore networking strategies to connect with mentors, peers, and even critics to support your growth. With real examples, review questions, and practical worksheets included, you’ll be ready to build a development plan that’s both useful and motivating.

Executive Coach
Hi, I’m Lauren. I'm an Executive Coach who works with private clients, facilitates women's leadership groups, and teaches workshops about career planning, communication, and self-awareness. My work is informed by 17 years of experience as a manager, mentor, and coach as well as my time as a meditation and yoga instructor. I am inspired to help clients achieve greater professional impact as well as a gentler, kinder relationship to themselves. I hold certifications from the International Coach Federation (ICF), Deep Coaching Institute, and Center for Creative Leadership in their suite of 360 feedback tools.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.