Personal crises can deeply affect your ability to work. Learn strategies to deal with trauma, distress and depression. Learn the art of appologizing and handling a difficult boss.
Personal crises take many forms – the death of someone close, illness, relationship breakdowns, losing your home. Each can deeply affect your ability to work. When you or a colleague is undergoing a significant personal crisis, strong emotions will surface, and healing will take time. Learn helpful ways to cope with and survive life’s many challenges. Learn about symptoms of day-to-day stress and post-traumatic stress disorder and how to manage traumatic stress. Learn basic information about depression; its impact on work, symptoms, causes and what to do if you or someone you know suffers from it. Find out why people have difficulty apologizing when something has gone wrong. Discover the benefits of apologizing and learn the simple dos and don’ts. Learn about forgiveness! If you have a difficult boss and this is upsetting you, start working on solving the problem. Learn seven specific strategies to help with even the most challenging boss.
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
