All the basics of how to lead people day-to-day
At the end of this course, you’ll be able to lead your team effectively—and with confidence. With over 30 practical modules, this course gives you the core skills and everyday tools needed to succeed as a leader in any setting. Whether you’re in a corporation, small business, nonprofit, public service, or leading a community project, the leadership principles taught here apply across the board.
This course is designed to be immediately useful, equipping you with actionable techniques to lead people day-to-day. From communication and delegation to motivation and problem-solving, each lesson focuses on helping you become a reliable, respected leader your team can count on. If you’re ready to take your place as a capable leader, this course will guide the way.
Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
