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Welcome to our course on Effective Customer Service for Startups. This course is designed for startup founders, new entrepreneurs, and marketing students who want to build strong customer relationships from day one. You’ll learn what great customer service looks like, why it matters, and how to improve first impressions, communication, and customer loyalty. We’ll also cover practical ways to handle complaints, train your team, and use social media to enhance your brand.
By the end of the course, you’ll understand the key principles of customer service and how to apply them in your startup. You’ll receive easy-to-use templates, checklists, and real-world tips you can apply right away. No special experience is needed—just a willingness to learn and grow. Your instructor, AJ, brings over 20 years of business experience and has helped thousands of entrepreneurs succeed. Join us and take your customer service to the next level!
An Entrepreneur, a Project Manager, a Communication Specialist and a Digital Marketing Lover
An Entrepreneur, a Project Manager, a Communication Specialist and a Digital Marketing Lover ... Over 20 years of experience in management consulting with specific focus on communications as a Managing Partner at Management and Development Associates (MDA), a management consulting company. Providing Consulting Services to private, public, non-government and government organizations as well as international corporations, development organizations and donors. Online Course Instructor at Skillay Academy - 33 online courses published weekly at skillashare.com. Practical tips videos published on YouTube. University Lecturer teaching the New Venture Development / Business Planning course. Trained offline more than 10,000 people on various topics for managers and entrepreneurs Boosted Skillay from 0 to 14k online students in less than 2 years - More than 20 years of experience in Communications and Public Relations, Management & Marketing Consulting, Digital Marketing. - Project Management experience in complex Marketing and Communications Projects for various Public and Private clients. - Management Trainer with experience in delivering results based training programs to various audiences including executive level. Training Expertise in Project Management, Team Building, Leadership, Management, Project Cycle Management, Time Management, Communication Skills, Presentation Skills, etc. - Valuable experience with Digital Marketing, Social Media and Affiliate Marketing. If you want to contact me, please ping me at any time: Email ardian.jashari@mda.al LinkedIn /ardian Twitter @ajashari Facebook /ard.jashari.50
Helping Entrepreneurs & Managers improve productivity and performance with proven practical tips, templates & courses - let's connect on Linkedin: https://www.linkedin.com/in/ardian
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
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