Demystifying ethical dilemmas by using a joined-up approach. In the session we will set out a methodology and then apply it to real world case studies encountered by our members.
Demystifying ethical dilemmas by using a joined-up approach. In the session, we will set out a methodology and then apply it to real-world case studies encountered by our members.
You will gain:
Clarity: Learn to gather facts, identify key players, and evaluate information to gain a clear understanding of the situation.
Understanding: Explore your obligations and to whom they are owed, within regulatory, legal, and company frameworks.
Recognizing: Pinpoint the core conflict and why the situation constitutes a dilemma, often stemming from mutually exclusive "goods" or conflicting duties.
Solutionizing: Brainstorm and identify all available options, including seeking external advice from colleagues, supervisors, or experts.
Interrogating: Critically examine the benefits and drawbacks of each potential solution.
Evaluating: Weigh the various options, considering their potential outcomes, public perception, and alignment with your values and organizational mission.
Executing: Implement your chosen solution, communicate it effectively, document your rationale thoroughly, and reflect on the process for future learning.
Australia's Leading Professional Association for the Financial Advice Profession
The Financial Advice Association of Australia (FAAA) is the leading body representing financial planning and financial advice professionals in the Southern Hemisphere. We deliver high-quality learning experiences designed to drive real-world-results for professionals. With thousands of professionals benefiting from our Continuing Professional Development (CPD, PD, CPE, CE) webinars, we’ve helped lawyers, accountants, financial planners, financial advisers, solicitors, fund managers, financial coaches, government officials, insurance and mortgage brokers and many more professionals enhance their skills, stay informed, remain compliant and advance in their careers. We bridge the gap between theory and practice, offering content curated by industry experts to equip you with practical knowledge in high-demand areas. Investing in the FAAA’s professional development content means choosing quality, convenience and credibility. We delve into current issues often with live case studies presented by professionals who walk the talk. Our webinars are not only informative but also practical, providing you with actionable insights that you can apply in your daily practice. Our speakers are from various backgrounds, including law, accounting, finance and more. We specialise in practical training in areas such as Ethics, Regulatory & Compliance, Expat- Tax, Client Care and Technical Competence. Whether you are a professional, recent graduate, manager or lifelong learner, you’ll find practical courses to advance your career with confidence.
Head of Professional Standards | Financial Advice Association Australia (FAAA)
Rob has been working with the FAAA since March 2021 and is responsible for delivering the FAAA’s professionalism function.   He has over 15 years’ experience in the financial services industry in Australia and internationally, working in both the public and private sectors, for wealth management firms, top tier banking groups and regulatory bodies, specialising in dispute resolution and advice review. 
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
