70-93% of communication is non-verbal, and culture plays a vital role. Your Diversity, Equity, and Inclusion tool to successful communication with diverse teams.

Understanding non-verbal communication and cultural components is essential for effective collaboration and relationship-building. It directly contributes to fostering a positive work environment, preventing misunderstandings, and promoting diversity, equity, and inclusion (DEI) within teams. Enhance your communication strategies to excel in a globalized, culturally diverse business landscape.

Leadership and Organizational Development
Alexia Georghiou is a keynote speaker specializing in workplace wellbeing, human-centered leadership, and employee engagement. She delivers interactive, experiential keynotes using the Happiness Habits Method and The Connection Meter to help organizations increase connection, engagement, and measurable audience outcomes in real time.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.