Leading with Empathy and Awareness
Cultivating Emotional Intelligence is designed for leaders, both new and seasoned, who want to elevate their leadership skills and build stronger, more connected teams.
This course equips you with practical tools to enhance self-awareness, manage emotions effectively, and communicate with empathy. You'll learn proven strategies for navigating conflicts, providing constructive feedback, and fostering an open, supportive culture within your team. By developing your emotional intelligence, you can inspire trust, boost collaboration, and drive performance.
This course will help you transform your leadership approach, lead with confidence, and create a more positive, engaged, and productive work environment.
Success & Mindset Coach for Leaders and Entrepreneurs
Maria Conde is a CPA with 30+ years of leadership, business, and finance experience. She retired from the corporate world to run two of her own businesses. Alongside of accounting she is a Certified Professional Coach with specialties in health, confidence, money and mindset. She also creates leadership courses for professional development both online and in person facilitation.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
